Refund Policy

At Sparrow Trails, all sales are final, and we maintain a No Refund Policy. Please review this policy carefully before making your purchase.

No Refund Policy

• No Refunds: Once a purchase is made, we do not offer any refunds under any circumstances.
• This applies to all products, including but not limited to gifts, hampers, flowers, home décor items, and personalized items.

Exceptions

• The only exception to this policy is if you receive a damaged or defective product. In such cases, please contact us within 48 hours of receiving your order at contactsparrowtrails@gmail.com with your order number and photos of the damaged item. We will review your case and, if applicable, provide a replacement or store credit at our discretion.

Important Notes

• We ensure that all products are thoroughly inspected before shipping to ensure they meet our quality standards.
• Slight variations in handmade products are not considered defects and are part of their unique craftsmanship.

Contact Us

If you have any questions or concerns, please feel free to contact us at contactsparrowtrails@gmail.com.

Thank you for shopping with Sparrow Trails and for your understanding!